We help brands transform transactional moments into relationships and emotional experiences.

Our relationship with Albatross is stable and very professional, all our business needs are fully satisfied! The most useful part of our partnership is how Albatross identifies strengths of every employee and their areas of development, we enjoy detailed descriptions of each visit.

Albatross CX is a reliable company, very serious and committed, with a very professional follow-through on their projects.

Their presentations are excellent, especially the focus on in-store experience.

Albatross understood well our needs and acted as a trusted partner. The seriousness of the fieldwork and the accuracy of the reports bring added value in improving our customer experience and sales productivity.