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15 years and counting

10th June 2021

Born in China in 2006, this is where our journey began. Today at the Customer Experience Group, we are so proud to celebrate our 15 year anniversary.

In 2021, despite a difficult 2020, we celebrate our globalised footprint with 12 offices servicing incredible clients to the highest standards across more than 70 countries, contributing to the innovative transformations in customer experiences around the world. 

None of this would ever be made possible without the exceptional people who gift us invaluable ideas, loyal commitment and uplifting passion!

We'd like to take this moment to express our appreciation to all who have contributed to the lessons we've learned along the way.

We've got a special message from our founder and CEO Christophe Cais, who shares a few of his standout moments, reflections and vision for the future of CXG, Customer Excellence, the growing market and upcoming trends! (Watch on Linkedin or on the CXG website)

From winning our first client back in 2006 to celebrating over 180 partnerships today, we look forward to the next 15 years.

We promise to continue to empower luxury brands, lead innovation and always put people first.

From CXG to our teammates, our clients an beyond, thank you!

Here's to another 15 years!