15,000 people trained per year
Face2Face offers various solutions to luxury brands including the right techniques in sales, customer relations and management. "We place a lot of importance on the customer experience," says Frederik Schreve, Managing Director & Partner for Face2Face.
Based in Hong Kong, Neuchâtel, Paris, New York, Milan, Dubai and soon Tokyo, Face2Face trains some 15,000 people a year around the world, for the account of about forty brands. "Our teams can cover 70 countries and 11 languages," continues the director. We specialize in auditing (diagnosis), coaching (treatment) and the development of educational content for executives, and the needs are immense! In China for example, the turnover can be up to 40%. Our ambition is to become the world leader in luxury training."