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This company is looking for luxury brand evaluators

29th August 2017

Albatross CX is looking for Customer Experience Evaluators for luxury brands and services. Find out what the job entails, and how you can be one too.

This company is looking for luxury brand evaluators

If you read The Penny Hoarder regularly, you’ve probably heard of mystery shopping.

If you haven’t, here’s a synopsis, courtesy of our founder and CEO, Kyle Taylor, who used to be an avid mystery shopper: “It’s a job where a company pays you to pose like a regular customer and then provide feedback to the company on things like how clean the store was or how well the employees interacted with you.”

Taylor began mystery shopping when was 16 and has completed more than 5,000 assignments. :scream:

Personally, I’ve never tried it, though my editor, Justin Cupler, has — and shared his fails.

But recently, we heard about a company looking for luxury brand mystery shoppers.

My inner Nordstrom fan-girl voice is squealing!

We Won’t Keep This Mystery Shopping Opportunity a Mystery

This opportunity is brought to you by Albatross, which describes itself as “a customer experience agency servicing premium and luxury brands.”

It works with more than 200 brands in more than 70 countries. Right now, it’s seeking store performance evaluators (aka mystery shoppers) in the U.S. and Canada.

Albatross’ marketing and communications manager, Rosalle Macaspac, said the company needs luxury shoppers in 42 cities. Because you won’t be able to find this information elsewhere online, here they are in alphabetical order, by state and ZIP code — because I had to.

In the U.S.

Cabazon, California 92230

Camarillo, California 93010

Gilroy, California 95020

San Diego, California 92108

San Francisco, California 94103

Aventura, Florida 33180

Boca Raton, Florida 33431

Ponte Vedra Beach, Florida 32082

St. Augustine, Florida 32080

Sunrise, Florida 33323

Dawsonville, Georgia 30534

Oakbrook, Illinois 60523

Rosemont, Illinois 60018

Fort Wayne, Indiana 46804

Iowa City, Iowa 52240

Novi, Michigan 48377

Taylor, Michigan 48180

Troy, Michigan 48084 and 48007

Utica, Michigan 48315

Chesterfield, Missouri 63005

Atlantic City, New Jersey 8401

Colts Neck, New Jersey 07722

Marlton, New Jersey 19087

Niagara Falls, New York 14303

Victor, New York 14564

Watertown, New York 13601

Beachwood, Ohio 44122

Allentown, Pennsylvania 18103

Carlisle, Pennsylvania 17015

Exton, Pennsylvania 19341

King of Prussia, Pennsylvania 19406

Lancaster, Pennsylvania 17601

Langhorne, Pennsylvania 19047

Grand Prairie, Texas 75052

San Marcos, Texas 78666

Texarkana, Texas 75503

Salt Lake City, Utah 84101

South Charleston, West Virginia 25309

Pleasant Prairie, Wisconsin 53158

In Canada


Fort McMurray, Alberta T9H 1R8

Rocky View, Alberta T4A 0G3

Saskatoon, Saskatchewan S7H 5M3

Are you in one of these cities? Keep reading for more details!

Here’s What You’ll Do — and How Much You Can Make

First things first: If you live in one of these areas, you’ll need to register to shop. You can do so here.

Once you complete the registration, you’ll receive an automated email that lists opportunities in your area. You can apply for them online or by responding to the email, which is then forwarded to the appropriate party.

Said appropriate party will then get in touch with you to schedule “the mission.”

Macaspac offered a couple of examples of missions:

Schedule a 20-minute consultation at a British fashion house, where you’ll pretend to shop for a trench coat. You’ll need to assess the skills of the brand ambassador while there.

Pair up with a partner to shop around for an engagement ring. You’ll schedule a consultation, assess how well the brand ambassador “romances” the brand and whether the salesperson has successfully sold you on the item.

You can choose to accept or decline a mission once you receive the details. And some missions require you to buy items — though not many. If that’s the case, Albatross reimburses you for an agreed-upon amount.

Macaspac estimates shoppers can complete one to five shops a month, depending on their location.

You’ll get paid biweekly via PayPal. A shopper can earn $50-$100 per shopping trip.

If you want to check this opportunity out, read through the details, and apply through this link."