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News
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02nd May 2019The article below is originally published on Forbes. I recently took my car in for servicing and got it back the same...Discover More -
17th February 2019Jean-Baptiste Calais South-East Asia & Oceania Director of Customer Experience Group YOU HELP BRANDS MOVE TOWARDS A...Discover More -
22nd January 2019NEW YORK – As more luxury brands are getting up to speed with ecommerce, companies also need to adapt how they value...Discover More -
11th January 2019Let me start with a story -- one that tells of changing times and practices failing to keep up. A few months back, I...Discover More -
26th November 2018In 2013, the Chinese government sought to diffuse social tension by imposing a ban on TV and radio ads for luxury goods...Discover More -
20th November 2018Craig Lee, the Customer Experience Director of Activate Experience is taking part in two key global customer experience...Discover More -
05th November 2018When luxury retail experts gather to discuss the latest industry developments, the conversation typically drifts in the...Discover More -
29th October 2018Customer retention and satisfaction are crucial for every company's success. If you want to increase sales, you’ll have...Discover More -
02nd October 2018The Customer Experience Group, a synergy of agencies providing an end to end framework supported by a team of CX...Discover More
