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The Selling Ceremony Has Gone Obsolete. What Now?
11th January 2019
by Christophe Cais Founder and CEO at Customer Experience Group and Forbes Council member This article was originally...
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Stirring Dragon: The Rise Of Chinese Luxury Brands
26th November 2018
by Christophe Cais Founder and CEO at Customer Experience Group and Forbes Council member This article was originally...
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Activate Experience’s CX Director takes part in...
20th November 2018
Craig Lee, the Customer Experience Director of Activate Experience is taking part in two key global customer experience...
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Seven Trends Luxury Retailers Should Get On Board...
05th November 2018
by Christophe Cais Founder and CEO at Customer Experience Group and Forbes Council member This article is originally...
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Build Lasting Relationships With Customers Using...
29th October 2018
This article was originally published in Forbes. Customer retention and satisfaction are crucial for every company's...
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The Customer Experience Group Participates in...
02nd October 2018
The Customer Experience Group, a synergy of agencies providing an end to end framework supported by a team of CX...
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Luxury customer event in Taipei 101
17th September 2018
Albatross CX, in collaboration with Wisely Insights, held it’s third event ‘Journey of the Luxury Customer’ in Taipei...
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Care, empathy key to customer happiness
11th September 2018
Care, empathy key to customer happiness By Craig Lee, Customer Experience Director of Activate Experience Today's...
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The Journey of the Luxury Customer 2018 event in...
10th August 2018
Albatross CX, in collaboration with Wisely Insights, recently held its annual event 'Journey of the Luxury Customer' in...
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