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29th May 2019The article below is originally published on Jing Daily. Many Chinese customers shop for their favorite luxury brands...Discover More -
02nd May 2019The article below is originally published on Forbes. I recently took my car in for servicing and got it back the same...Discover More -
17th February 2019Jean-Baptiste Calais South-East Asia & Oceania Director of Customer Experience Group YOU HELP BRANDS MOVE TOWARDS A...Discover More -
22nd January 2019This article was originally published on Luxury Daily NEW YORK – As more luxury brands are getting up to speed with...Discover More -
11th January 2019by Christophe Cais Founder and CEO at Customer Experience Group and Forbes Council member This article was originally...Discover More -
26th November 2018by Christophe Caïs, Founder and CEO at the Customer Experience Group Follow me on LinkedIn . Check out my website ...Discover More -
20th November 2018Craig Lee, the Customer Experience Director of Activate Experience is taking part in two key global customer experience...Discover More -
05th November 2018by Christophe Cais Founder and CEO at Customer Experience Group and Forbes Council member This article is originally...Discover More -
29th October 2018This article was originally published in Forbes. Customer retention and satisfaction are crucial for every company's...Discover More