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Customer Experience Group CEO, Christophe Caïs...
21st May 2018
The CEO of Customer Experience Group, Christophe Caïs, took part in the recently held Arab Luxury World. Taking place...
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Albatross CX hosts upcoming ‘Journey of the...
21st May 2018
Global customer experience agency, Albatross CX, will be hosting two upcoming events in Asia this coming June 2018...
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The Customer Experience Group announces...
21st May 2018
The Customer Experience Group will participate at the TFWA Digital Village in Cannes, France for the second year in a...
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Why customer experience measurement is biased
17th May 2018
This article was originally published on Luxury Daily My car recently came due for servicing, which ultimately...
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Luxury Brands and Advertising Budgets: A Redirect...
03rd April 2018
by Christophe Cais Founder and CEO at Customer Experience Group and Forbes Council member No one can accuse luxury...
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Two CX industry experts join the Customer...
27th February 2018
The Customer Experience Group is pleased to announce the expansion of its team with the appointments of Craig Lee as...
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The Customer Experience Group expands team with...
27th February 2018
The Customer Experience Group has expanded its team with the appointments of Craig Lee as customer experience director...
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What are the changes happening at The Customer...
27th February 2018
As buyers become more well informed, connected, aware and, most importantly, free to choose, there is no doubt that...
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15,000 people trained per year
11th December 2017
Face2Face offers various solutions to luxury brands including the right techniques in sales, customer relations and...
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